CRM Services
Doğru müşteriye, doğru zamanda, doğru mecrada, doğru teklif.
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What do we offer?
We provide support with transparent communication in all our services. We work on reaching potential customers through specific channels and converting those contacted into existing customers.
- ● Benchmark analyses
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- ● New customer acquisition campaigns/projects
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- ● Design and implementation of customer-focused systems
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- ● Design of data forms for specific channels
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Client Recognition
We generate projects for you to know your customer and provide personalized communications.
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- ● Customer recognition research and analysis
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- ● Customer expectations report
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- ● Data cleaning and deduplication
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- ● Data transformation
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Relationship with Your Customer
- We assist you in recovering lost customers and increasing wallet share and loyalty among existing customers through CRM and CEM actions.
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- ● Customer segmentation
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- ● Segment-based communication plans
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- ● Projects and campaigns to increase customer wallet share
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- ● SCRM (Social Customer Relationship Management)
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- ● Gamification
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Customer Loyalty
A well-established relationship means lower costs and higher revenues in the long run. We strengthen the relationship between your customers and your company.
- ● Installation and management of loyalty programs
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- ● Audit and optimization of your existing program
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